Guides & Resources

The ACP Has Ended. Here's What You Can Still Get.

The ACP Has Ended. Here's What You Can Still Get.

The Affordable Connectivity Program ended in June 2024, but Lifeline never did. What you can still get, who qualifies, and how to apply now.

Proving Lifeline Income When You're Self-Employed or Paid Irregularly

Proving Lifeline Income When You're Self-Employed or Paid Irregularly

Gig work and cash income break the pay-stub route to Lifeline. Why a prior-year tax return works best, and how the three-consecutive-months rule really operates.

When the National Verifier Can't Find Your Address

When the National Verifier Can't Find Your Address

If the Lifeline National Verifier says it can't find your address, here's how to fix it with a pin drop, a hand-drawn map, or the right utility bill.

The Enhanced Tribal Lifeline Benefit, and Who Can Claim It

The Enhanced Tribal Lifeline Benefit, and Who Can Claim It

Lifeline adds up to $25 a month on qualifying Tribal lands. See who qualifies, which Tribal programmes count, and what to do when your address won't map.

Starting a Business While You're on Benefits: SNAP, SSI, Medicaid

Starting a Business While You're on Benefits: SNAP, SSI, Medicaid

How self-employment income really affects SNAP, SSI and Medicaid: the deductions, the SSI work rules, PASS plans, and exactly what you must report and when.

Medicare Does Not Qualify You for Lifeline. Medicaid Does.

Medicare Does Not Qualify You for Lifeline. Medicaid Does.

Medicare alone won't get you the Lifeline phone discount, but Medicaid, SSI and the 135% income route can. How seniors on Medicare can still qualify.

Changing Your Name Without Losing Your Lifeline Benefit

Changing Your Name Without Losing Your Lifeline Benefit

Marriage, divorce or a court order can break the database match Lifeline depends on. Here's the order to update your records so your benefit survives.

SBA microloans: borrowing small when banks say no

SBA microloans: borrowing small when banks say no

SBA microloans put up to $50,000 in the hands of small businesses banks turn away. How the nonprofit lenders work, what the money can buy, and how to apply.

Using SNAP to Qualify for Lifeline: Why It Takes Longer

Using SNAP to Qualify for Lifeline: Why It Takes Longer

Lifeline with SNAP usually means uploading proof. Why there's no national SNAP database, what your document must show, and why an EBT card photo fails.

Which VA Benefits Qualify You for Lifeline (and Which Don't)

Which VA Benefits Qualify You for Lifeline (and Which Don't)

VA disability compensation doesn't qualify you for Lifeline — the needs-based Veterans Pension and Survivors Pension do. Here's how to prove it and apply.

Free government money for a small business is mostly a myth

Free government money for a small business is mostly a myth

The federal government does not hand out grants to start a business. Here's what SBA actually funds, the narrow exceptions, and the scams to avoid.

Lost or Stolen Free Government Phone: What to Do First

Lost or Stolen Free Government Phone: What to Do First

Lost your Lifeline phone? Report it to your provider fast, understand replacement costs, and beat the 30-day non-usage clock that can end your benefit.

Moving House with Lifeline: What You Must Report and When

Moving House with Lifeline: What You Must Report and When

Moved home while on Lifeline? You have 30 days to report your new address. Here's why the address matters and how to update it without losing your benefit.

What the $9.25 Lifeline Discount Actually Buys You

What the $9.25 Lifeline Discount Actually Buys You

The $9.25 Lifeline benefit goes to your provider, not to you. Here's what the FCC's minimum service standards guarantee, and why plans vary so much.

Section 8 and public housing qualify you for a free phone

Section 8 and public housing qualify you for a free phone

Federal Public Housing Assistance qualifies you for Lifeline, and HUD's database usually verifies it instantly. Here is exactly which programs count.

Switching Lifeline providers: how a benefit transfer works

Switching Lifeline providers: how a benefit transfer works

You can move your Lifeline benefit to a different company once a month. Here is how a benefit transfer works, and what you keep or lose when you switch.

Lifeline de-enrollment: why it happens and how to fight it

Lifeline de-enrollment: why it happens and how to fight it

There are four ways to lose your Lifeline benefit, and each has its own notice period. Here is what triggers de-enrollment and how to dispute it.

Lifeline income limits for 2026: the 135% rule explained

Lifeline income limits for 2026: the 135% rule explained

Lifeline's income route caps you at 135% of the federal poverty guidelines. Here are the 2026 limits by household size, and what counts as income.

The National Verifier: how Lifeline decides whether you qualify

The National Verifier: how Lifeline decides whether you qualify

Before any carrier can enroll you, the National Verifier checks federal databases for your name. Here is what it sees, why it fails, and how to fix it.

Any phone can still call 911, even with no service plan

Any phone can still call 911, even with no service plan

A deactivated cell phone can still dial 911 in the US. Here is the FCC rule behind it, the real limits on callback and location, and how to set up a backup.

Emergency SNAP: how to get food benefits within 7 days

Emergency SNAP: how to get food benefits within 7 days

Federal rules make states screen every SNAP application for expedited service on the day it is filed and issue benefits within 7 calendar days. Here is how.

Free tax filing and the credits low-income filers miss

Free tax filing and the credits low-income filers miss

A federal refund is the biggest single payment many low-income households get. Here is how to file for free and which credits go unclaimed.

LIHEAP explained: help paying heating and cooling bills

LIHEAP explained: help paying heating and cooling bills

LIHEAP pays part of your heating or cooling bill, usually straight to the utility. Here is who qualifies, what it covers, and when to apply.

One Lifeline per household: what counts as a household

One Lifeline per household: what counts as a household

Two people at one address can sometimes each get Lifeline. Here is how the FCC defines a household, and how to complete the Household Worksheet correctly.

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