Frontier Communications vs CenturyLink
Both are approved Lifeline providers, and both are free if you qualify. They differ on which streets they have wired, how much of the country they cover, and what speeds they can actually deliver.
| Frontier Communications | CenturyLink | |
|---|---|---|
| Network | Frontier wireline and fiber | CenturyLink wireline |
| Operated by | Frontier Communications Parent, Inc. | Lumen Technologies |
| States served | 24 | 17 |
| ZIP codes covered | 4,490 | 4,353 |
| National rank by footprint | #10 | #13 |
| Offering Lifeline since | 2010 | 2010 |
| Service type | Home | Home |
| Customer service | 800-921-8101 | 800-201-4099 |
Coverage: who reaches further
Frontier Communications is approved in 24 states against CenturyLink's 17, and covers 4,490 ZIP codes against 4,353. They overlap in 9 states, where you can genuinely choose between them.
Only Frontier Communications (15 states)
California, Connecticut, Georgia, Illinois, Indiana, Michigan, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas and West Virginia.
Only CenturyLink (8 states)
Colorado, Idaho, Montana, North Dakota, Oregon, South Dakota, Washington and Wyoming.
Wireline footprint: the difference that matters most
Both are home-service providers, so the deciding factor is not signal but plant: whether the company already has cable or fiber running to your street. Frontier Communications operates Frontier wireline and fiber; CenturyLink operates CenturyLink wireline. These footprints were carved up decades ago and rarely overlap on the same street, so in practice most addresses have one of them available, not a choice between them.
Neither offers a mobile phone. If you need a handset rather than home internet, look at the mobile providers in the full provider list instead.
Which should you apply to?
Choose Frontier Communications if: Applies the discount to home internet, not just phone; Widest home-service footprint in the program; Fiber available in a growing share of its territory.
Choose CenturyLink if: Discount applies to home broadband; Established wireline footprint across seventeen states.
Note that you can only hold one Lifeline benefit at a time, so this is a real choice rather than something to hedge. You can switch providers later, but you cannot run both at once.
Check which one covers your ZIP first
Frontier Communications and CenturyLink overlap in 9 states, but coverage is licensed ZIP by ZIP. Find out which of them — and which other providers — actually serve your address.
Check my ZIP codeFour questions, about two minutes. Runs entirely in your browser — we do not store your answers or send them anywhere.