National Verifier

Proving Lifeline Income When You're Self-Employed or Paid Irregularly

Proving Lifeline Income When You're Self-Employed or Paid Irregularly

Gig work and cash income break the pay-stub route to Lifeline. Why a prior-year tax return works best, and how the three-consecutive-months rule really operates.

When the National Verifier Can't Find Your Address

When the National Verifier Can't Find Your Address

If the Lifeline National Verifier says it can't find your address, here's how to fix it with a pin drop, a hand-drawn map, or the right utility bill.

Changing Your Name Without Losing Your Lifeline Benefit

Changing Your Name Without Losing Your Lifeline Benefit

Marriage, divorce or a court order can break the database match Lifeline depends on. Here's the order to update your records so your benefit survives.

Using SNAP to Qualify for Lifeline: Why It Takes Longer

Using SNAP to Qualify for Lifeline: Why It Takes Longer

Lifeline with SNAP usually means uploading proof. Why there's no national SNAP database, what your document must show, and why an EBT card photo fails.

Which VA Benefits Qualify You for Lifeline (and Which Don't)

Which VA Benefits Qualify You for Lifeline (and Which Don't)

VA disability compensation doesn't qualify you for Lifeline — the needs-based Veterans Pension and Survivors Pension do. Here's how to prove it and apply.

Moving House with Lifeline: What You Must Report and When

Moving House with Lifeline: What You Must Report and When

Moved home while on Lifeline? You have 30 days to report your new address. Here's why the address matters and how to update it without losing your benefit.

The National Verifier: how Lifeline decides whether you qualify

The National Verifier: how Lifeline decides whether you qualify

Before any carrier can enroll you, the National Verifier checks federal databases for your name. Here is what it sees, why it fails, and how to fix it.

One Lifeline per household: what counts as a household

One Lifeline per household: what counts as a household

Two people at one address can sometimes each get Lifeline. Here is how the FCC defines a household, and how to complete the Household Worksheet correctly.