NLAD

Changing Your Name Without Losing Your Lifeline Benefit

Changing Your Name Without Losing Your Lifeline Benefit

Marriage, divorce or a court order can break the database match Lifeline depends on. Here's the order to update your records so your benefit survives.

Moving House with Lifeline: What You Must Report and When

Moving House with Lifeline: What You Must Report and When

Moved home while on Lifeline? You have 30 days to report your new address. Here's why the address matters and how to update it without losing your benefit.

Switching Lifeline providers: how a benefit transfer works

Switching Lifeline providers: how a benefit transfer works

You can move your Lifeline benefit to a different company once a month. Here is how a benefit transfer works, and what you keep or lose when you switch.