Non-Usage Rule

Lost or Stolen Free Government Phone: What to Do First

Lost or Stolen Free Government Phone: What to Do First

Lost your Lifeline phone? Report it to your provider fast, understand replacement costs, and beat the 30-day non-usage clock that can end your benefit.

Why your free government phone stopped working after 30 days

Why your free government phone stopped working after 30 days

Free Lifeline service must be used every 30 days. Here is what the FCC counts as usage, the 15-day warning you get, and how to get your service back.