Changing Your Name Without Losing Your Lifeline Benefit
Marriage, divorce or a court order can break the database match Lifeline depends on. Here's the order to update your records so your benefit survives.
Lifeline de-enrollment: why it happens and how to fight it
There are four ways to lose your Lifeline benefit, and each has its own notice period. Here is what triggers de-enrollment and how to dispute it.
Why your free government phone stopped working after 30 days
Free Lifeline service must be used every 30 days. Here is what the FCC counts as usage, the 15-day warning you get, and how to get your service back.